Virtual Outcomes
Virtual Outcomes provides an on-line training solution to support you and your teams as part of our on-going programme of training. This is fully funded by CPL, so access is available to ALL our pharmacies.
The modules are aimed at Counter Staff and Health Champions, but may be enjoyed by the whole team, to ensure the best outcomes for your Patients.
There will be a different module released into the training library on the 1st of each month; all modules will remain in the library for you to access. These modules can be accessed at work or at home via a PC, tablet or mobile devices, for your convenience. All your teams need to access the training is your Pharmacies F Code.
Each module takes 15-20 minutes, with a test at the end to check your knowledge, and the facility to download a Certificate of Completion – great for your Healthy Living Pharmacy Portfolio and/or GPhC file as evidence of continued staff training.
The new course library is accessed by following the instructions in the Easy Guide. This can be found in the FAQ section of Virtual Outcomes website: www.virtualoutcomes.co.uk/frequently-asked-questions
Virtual Outcomes have provided a Lateral Flow Device Training module. This short (8 min) module takes the pharmacies through how to register, deliver and claim for the service. Click here for more information
The next Virtual Outcomes free training module is now LIVE. It is an overview of the menopause and how the Community Pharmacy teams can provide the best support and advice to women visiting your pharmacy. Click here for more information.
A new course has been launched on adrenaline auto-injectors. This course is designed to give the whole pharmacy team a great overview of the topic along with getting the pharmacist / tech up to speed about anaphylaxis ahead of the NHS flu vaccination season. Click here for more information.
The details of the PQS course have recently been launched. This is to coincide with the opening of the aspiration window for pharmacies wishing to take part in PQS 23/24. Please click here for further details.
Virtual Outcomes have released a short module on the flu vaccination service for 23/24. For further details, please click here.
The updated training to support the implementation of the Pharmacy Contraception Service is now live for pharmacy teams to access. For further details, please click here.
Virtual Outcomes have now launched a comprehensive training modules to cover the NHS Pharmacy First Service. Click here for full details.
Virtual Outcomes have launched an additional training module with hints, tips and learning for the NHS Pharmacy First Service. Click here for full details.
Virtual Outcomes have now released a short module on common skin conditions – acne. This is now live and free for pharmacy teams to access. Please click here for further details
Virtual Outcomes have now released further training modules on acne and fungal skin infections. Please click the links for further details on how to access the free training courses.
Virtual Outcomes have now released a further module on skin conditions. Please click the link for further information on how to access the dermatitis course
Virtual Outcomes have now released a module designed to being together learnings from the first five months of the service. This picks up on quick wins the teams can implement along with looking at the missed opportunities to include patients in the clinic pathways, therefore supporting the threshold numbers they need to obtain.
Please click here for further details
Virtual Outcomes have launched a course to support pharmacies in understanding the Equality Act and what it means in relation to compliance aids (MCAs). This course looks at suitable alternatives and walks pharmacies through how to provide a reasonable adjustment if a patient is covered by the Equality Act. Please click here for further details
Virtual Outcomes have launched a new module to support with the 2024 flu campaign. Click here for further details on how to access the course.
Virtual Outcomes have launched a new course on Prostate Cancer to support pharmacy teams. This course covers the signs and symptoms along with addressing the value of prostate screening. Click here to view
Virtual Outcomes have launched a NEW course on Original Pack Dispensing (OPD) as the OPD rules came into effect on the 1st January. Click here to view
Virtual Outcomes Calendar – click here
Virtual Outcomes Online Support to Implement the New Pharmacy Contact
Following the announcement about the new five year community pharmacy contract, Virtual Outcomes has produced an overview of the support they will offer pharmacy to deliver the various different aspects of it.
Click here for an overview of the courses being released in the coming months to support contractors.