NHS Mail

NHSmail is an NHS funded and managed secure email service which is approved for use for exchanging patient data between health professionals.

The service is available over either the Health and Social Care Network or the open internet. It can be viewed through a free web based client or alternatively pharmacies can choose to connect the service to a local email client, for example Microsoft Outlook.

For All NHS Mail queries as shown below including user guides – click here

Basics: shared & personal mailboxes

Duty to access NHSmail

Getting NHSmail (shared)

NHSmail personal accounts: creation and linking

Using NHSmail (& mobiles)

Multi-factor authentication (mandatory from 2024)

People Finder (NHSmail directory)

Data security & practical tips

Technical queries & escalation

NHSmail upgrade & new features

MS Teams

Virtual Visits pilot (NHSmail users)

Top tips