Please see below information on how to obtain and update your smartcard.


Obtaining Smartcards
Renewing Smartcards
Does your team know how to manage Smartcards? (Courtesy PSNC)
More information

Obtaining Smartcards

Blackpool Teaching Hospitals: for Blackpool, Fylde & Wyre, Lancaster and Morecambe areas:

Tel: 01253 951016 – Option 9 (for Smartcard department)
Registration Authority Manager: Martyn McKechnie.

Midlands & Lancashire CSU (MLCSU): for Preston, Chorley South Ribble, West Lancashire, East Lancashire and Blackburn with Darwen areas:

Contact details

Andy Nott – RA manager


Smartcard requests are not accepted via telephone

To apply for a card click here and complete the form.

Please note – if after completion you are presented with a message stating ‘please contact your RA officer’ you do not have to do this it just means that your form has been submitted.
Smartcard Escalations Number : 0300 555 0212.
Please note, you must complete the CSU form before using this number as you will require your 6 digit reference code when contacting the escalation line.

Renewing Smartcards

Your EPS2 Smartcard is valid for 2 years from when it was issued. You will start to get a warning when you log in using your card 30 days before the expiry date. You can renew your card by following the on screen instructions, which appear with the expiry warning. This will take you to the NHS Self- service portal where you can complete the process. (you must have a smartcard inserted into your pharmacy computer to access this). This Portal can also be used to change your password if you wish to do so.

Most pharmacy computer systems allow access to the sites, but don’t leave it too long, because if your card expires you will have to send it back to the RA team for  renewal. You will be able to self-renew your card twice, giving you a total of 6 years from its first issue.

Does your team know how to manage Smartcards? (Courtesy PSNC)

Smartcards are used by community pharmacy team members to access NHS IT systems such as EPS and the Summary Care Record (SCR). There is a system in place to support pharmacy teams with the maintenance of their Smartcards and this briefing outlines how this allows pharmacy team members to self-manage their Smartcards.

Updating smartcards for multi-site use:

PSNC Briefing 003/20: Updating Smartcards for multi-site & SCR usage – Community Pharmacy England (

Smartcard Role and Activity codes and how to update them:

PSNC Briefing 013/20: Smartcard Role and Activity codes and how to update them – Community Pharmacy England (

More Information

For more information and additional resources see PSNC website:

Smartcards – Community Pharmacy England (


South Cumbria Smartcard update

There have been some important changes to Smartcard pin requirements across South Cumbria, please click here for further details.